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SIX SIGMA (6)

…a performance target of 3.4 defects for every million opportunities
…builds on the important management ideas and best practices of the past century, creating a new formula for 21st century business success…. Pande, Neuman, Cavanagh

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 The Road Map
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Six Sigma Process Design/RedesignSix Sigma Process ImprovementMeasuring Current PerformanceDefining Customer RequirementsIdentifying Core Processes and Key Customers